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The First Impression: Mastering the Art of Customer Service

The First Impression: Mastering the Art of Customer Service

Marubishi R & D

If you've been following our Human Resources Management series, you'd probably remember that Chieko Shichijo, a customer service etiquette instructor, shared her invaluable insights with us on what we should convey to...

The First Impression: Mastering the Art of Customer Service

Marubishi R & D

If you've been following our Human Resources Management series, you'd probably remember that Chieko Shichijo, a customer service etiquette instructor, shared her invaluable insights with us on what we should convey to...

How to Communicate Effectively as a Leader to Inspire Staff and Organizations to "Take Action Themselves"

How to Communicate Effectively as a Leader to Inspire Staff and Organiza...

JiHee Kim

Why Isn't Your Message Getting Across? Communicating your thoughts, feelings, and company policies to your staff is one of the most significant roles of a leader. How the leader communicates...

How to Communicate Effectively as a Leader to Inspire Staff and Organiza...

JiHee Kim

Why Isn't Your Message Getting Across? Communicating your thoughts, feelings, and company policies to your staff is one of the most significant roles of a leader. How the leader communicates...

What Should You Convey to Customers Through Customer Service?

What Should You Convey to Customers Through Customer Service?

Marubishi R & D

Hello, I'm Chieko Shichijo, a customer service etiquette instructor. This time, I'll be sharing information on the theme of "What should be conveyed to customers through customer service," providing valuable...

What Should You Convey to Customers Through Customer Service?

Marubishi R & D

Hello, I'm Chieko Shichijo, a customer service etiquette instructor. This time, I'll be sharing information on the theme of "What should be conveyed to customers through customer service," providing valuable...

Adaptive Leadership: Choosing the Right Style for Your Team

Adaptive Leadership: Choosing the Right Style for Your Team

JiHee Kim

Market problems, customer needs, and everything in between have become increasingly diverse. It is widely known that the speed of change has accelerated rapidly since the end of the COVID-19...

Adaptive Leadership: Choosing the Right Style for Your Team

JiHee Kim

Market problems, customer needs, and everything in between have become increasingly diverse. It is widely known that the speed of change has accelerated rapidly since the end of the COVID-19...

Marubishi’s Take on Human Management Skills - The Key to Succeed in Operating Bakery & Cafes

Marubishi’s Take on Human Management Skills - The Key to Succeed in Oper...

JiHee Kim

Welcome to Marubishi's ongoing series dedicated to enhancing human management skills, with a focus on improving service skills, communication abilities, and the importance of teamwork. In this bi-monthly series, we'll...

Marubishi’s Take on Human Management Skills - The Key to Succeed in Oper...

JiHee Kim

Welcome to Marubishi's ongoing series dedicated to enhancing human management skills, with a focus on improving service skills, communication abilities, and the importance of teamwork. In this bi-monthly series, we'll...